Shabu pot or Mongolian Fire Pot is as beautiful as it is functional! Included with this three-piece stainless steel pot are 6 small brass food scoops to dish your food out of the pot. This pot is 24.1cm tall including the chimney and 27.9cm wide and holds about 6 cups of cooking broth or liquid with room left for food. Simple recipe/instructions included. Use charcoal to heat your broth and cook delicious meals on your tabletop! Charcoal pots can be used in a well-ventilated home or on your outdoor patio!/p>
the shipping cost you pay will be dependent on your location and the weight of your order. To work out your shipping cost you can simply enter your postcode into the box on the cart page. Then as you add items to your cart, the shipping costs shown will change to reflect the weight of the items being added. Your final shipping cost will be displayed in your checkout page before you proceed to payment so that you know exactly how much your shipping will be.
Dispatch and time frames
Orders placed before 12pm on any normal weekday will be dispatched on the same day - so long as the item is in stock and ready to be dispatched.
If an order is placed after 12pm, your order will be dispatched from our warehouse early the following day - again, if the item is in stock and ready to be dispatched.
Below is a guideline for our regular delivery times after dispatch.
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If you receive a faulty/damaged item, please contact our customer service team for further assistance. We would appreciate it if you can send a photo or short video clip of the faulty/damaged item to email@example.com (please include your order number). This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.
If an item needs to be returned due to it being damaged, faulty or for a warranty claim, please contact us first as we may have alternatives. Should we decide it needs to be returned, we will arrange for the item to be returned at our expense.
Even if you need to return the item due to a change of mind, please contact us first, as we can arrange return of the item, with the return postage cost deducted from your refund.
It generally takes up to 2 working days to process refunds, and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.