Dual modes to meet your needs at any time. Equipped with light sensor and water volumetric indicator when the fountain is working at the SMART mode which is quieter and energy-saving, it can automatically change the water welling up frequency between day and night. When at the NORMAL mode, the water would keep welling up to make sure that your pets can always get access to the freshwater, especially after their intensive activity back to home the outside. Unique water flow design with circulation filtration to deliver fresh water always.
The water would be fully exposed to the filter unit, which guarantees the freshwater can be provided to your pets anytime they need it. with the circulation filtration of the water, enough fresh water can be taken all the time they want. Dynamic water flow will increase the willingness of your pets to take more water. Transparent inner container helps pet owners to check the water quality directly and easily. The special design of the easy-fill lid will make the water refilling an easy job from now on.
Replaceable filter unit units and unique water flow will effectively screen the impurities, reduce chlorine and remove the heavy metal ions. EVER SWEET helps to improve the water quality, beyond clean but more of healthy water to your pet, to protect them far away from urinary system diseases.
the shipping cost you pay will be dependent on your location and the weight of your order. To work out your shipping cost you can simply enter your postcode into the box on the cart page. Then as you add items to your cart, the shipping costs shown will change to reflect the weight of the items being added. Your final shipping cost will be displayed in your checkout page before you proceed to payment so that you know exactly how much your shipping will be.
Dispatch and time frames
Orders placed before 12pm on any normal weekday will be dispatched on the same day - so long as the item is in stock and ready to be dispatched.
If an order is placed after 12pm, your order will be dispatched from our warehouse early the following day - again, if the item is in stock and ready to be dispatched.
Below is a guideline for our regular delivery times after dispatch.
Track your parcel
If you receive a faulty/damaged item, please contact our customer service team for further assistance. We would appreciate it if you can send a photo or short video clip of the faulty/damaged item to email@example.com (please include your order number). This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.
If an item needs to be returned due to it being damaged, faulty or for a warranty claim, please contact us first as we may have alternatives. Should we decide it needs to be returned, we will arrange for the item to be returned at our expense.
Even if you need to return the item due to a change of mind, please contact us first, as we can arrange return of the item, with the return postage cost deducted from your refund.
It generally takes up to 2 working days to process refunds, and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.