xSecure - PETKIT EVERSWEET 3 water fountain for cats unique xSecure system provides a back-up battery solution (batteries not included) which allows a 7 days independent power supply in case of power outage. No more worries when you're away from a small vacation.
xSilent - Next Gen of sleep level silent water pump developed by PETKIT which reduces up to 25% of noise (comparing with last generation of water pump) and energy-efficient. Keep your dreams sweet.
xQuality - 1.35L/46oz capacity of this pet fountain for cats and dogs made with 304 stainless steel water bowl and tray, Tritan water top which is FDA approved and BPA FREE. It will provide long-lasting strength as well as a safe drinking experience for years to come. The special design encourages your pet to drink more.
xPure - High performance purifying circulation filtration system. The filter with activated carbon and ion-exchange resin provides healthy, running and oxygen-enriched water for your pets. Free-falling stream entices pets to drink more water.
xDesign - Progressive and top notch exterior design makes it super distinguishable. Embedded LED lights can easily remind you the fountain working status. And the pump will shut off automatically, when the water level is too low in the fountain. Smart mode is solely designed for lower power consumption.
the shipping cost you pay will be dependent on your location and the weight of your order. To work out your shipping cost you can simply enter your postcode into the box on the cart page. Then as you add items to your cart, the shipping costs shown will change to reflect the weight of the items being added. Your final shipping cost will be displayed in your checkout page before you proceed to payment so that you know exactly how much your shipping will be.
Dispatch and time frames
Orders placed before 12pm on any normal weekday will be dispatched on the same day - so long as the item is in stock and ready to be dispatched.
If an order is placed after 12pm, your order will be dispatched from our warehouse early the following day - again, if the item is in stock and ready to be dispatched.
Below is a guideline for our regular delivery times after dispatch.
Track your parcel
If you receive a faulty/damaged item, please contact our customer service team for further assistance. We would appreciate it if you can send a photo or short video clip of the faulty/damaged item to firstname.lastname@example.org (please include your order number). This is a fast and convenient option for you, and may prevent the need for you to send back the item for a physical inspection.
If an item needs to be returned due to it being damaged, faulty or for a warranty claim, please contact us first as we may have alternatives. Should we decide it needs to be returned, we will arrange for the item to be returned at our expense.
Even if you need to return the item due to a change of mind, please contact us first, as we can arrange return of the item, with the return postage cost deducted from your refund.
It generally takes up to 2 working days to process refunds, and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.